Success Stories

CRM implementation in TransCreditBank

Business objectives: increase of  retail business development by preserving of high customer service level.

CRM system implementation in URALSIB BANK

Business objectives: consolidation of clients data, effectivization of client managers work through  the transparency increase of ties betwe...

United corporate automated system on human resources management in JSC Russian Railways

Experts of Technoserv Consulting implemented the largest in Russia and Europe automated enterprise resource planning system (ERP-system) on ...

Loyalty program implementation in .Video on the Oracle Siebel Loyalty Management basis

Business objectives: start of the federal loyalty program "M.Video Bonus", customer acquisition and development of new retail clients throug...

More Projects →

"Practical implementation of the process approach and its automation have always been the strong points of our bank, and our top management has paid big attention to the implementation...

Vyacheslav Tsyganov IT Director, Tinkoff Credit Systems

"Our center will study and implement the latest achievements of the modern medicine. We have installed advanced diagnosing, research and development equipment, and are involving...

Oleg Pak Director, Medical Center of FEFU

Experts of Technoserv Consulting support and develop last two years "M.Video BONUS project, increasing possibilities of Oracle Siebel Loyalty Management system - world famo...

Alexey Churakov chief of loyalty programs department of "M.Video"

It was very important for us to raise overall effectiveness of collection service and all our efforts have been directed on it. The main task was to choose the adequate solution an...

Anatoly Pechatnikov vice-president of VTB24