Success Stories

Enterprise resource planning in JSC Cryogenmash

Business objectives: implementation of corporate information system on the SAP ERP basis to automate manufacturing and logistics activities of enterpr...

Loyalty program implementation in .Video on the Oracle Siebel Loyalty Management basis

Business objectives: start of the federal loyalty program "M.Video Bonus", customer acquisition and development of new retail clients throug...

CRM implementation in TransCreditBank

Business objectives: increase of  retail business development by preserving of high customer service level.

United corporate automated system on human resources management in JSC Russian Railways

Experts of Technoserv Consulting implemented the largest in Russia and Europe automated enterprise resource planning system (ERP-system) on ...

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Innovations and customer-oriented approach are the main trend of Sberbank strategy. One of steps to its realization is CRM technologies application in work with corporate business....

Andrey Sokolov chief of client work organization of Sberbank

It was very important for us to raise overall effectiveness of collection service and all our efforts have been directed on it. The main task was to choose the adequate solution an...

Anatoly Pechatnikov vice-president of VTB24

During the crisis loan granting is at raised risks, besides under the circumstances the situation changes faster, than usual. The flexibly decision support system becomes not only ...

Vladimir Chichetkin information technology department director of Promsvyazbank

Operative information allows to increase business volume, to develop flexible tariff plans, to run effective marketing campaigns. This system saves resources; earlier we spent a lo...

Vitaly Dobzhinsky Director of "Dalsvyaz"